Building Maintenance Multi-Trade Repair & Refurbishment
Designed for building maintenance professionals, this qualification assesses practical skills in repair, refurbishment, and multi-trade tasks, and offers flexible learning tailored to individual job roles.
The Level 2 NVQ Diploma in Building Maintenance Multi-Trade Repair and Refurbishment is a work-based qualification designed for individuals responsible for maintaining, repairing, and refurbishing buildings. Candidates must demonstrate their skills, knowledge, and experience in a range of building maintenance tasks to achieve this qualification.
This qualification is ideal for multi-traders, handymen, and professionals working in building repair, refurbishment, and maintenance. Due to the broad nature of construction-related maintenance work, the qualification offers flexibility, allowing candidates to tailor their learning to suit their specific job role.
Learners will complete at least two of the following six pathways:
- Carpentry and Joinery
- Painting and Decorating
- Tiling
- Plastering
- Roofing
- Trowel Operations
Note: This is an NVQ qualification. If you require a CSCS card as well, please contact us to discuss the process and any additional charges.There are no formal entry requirements for this qualification. It can be undertaken without any previous training or qualifications in this subject area. However, candidates must be employed in a relevant role in order to gather the necessary workplace evidence and demonstrate their competency. Candidates must also have a minimum of two years’ experience to achieve this qualification.
Crystal&Co will carry out an initial assessment activity with each candidate to ensure that this is the appropriate qualification for them before enrolling them onto the programme. This will help identify any gaps and assist in planning the assessment.To achieve this qualification, you must demonstrate your competency, knowledge, and understanding by completing each unit. The assessment process is based on work-based evidence and knowledge tasks—there are no exams.
Assessment Methods:
Candidates will be assessed using a combination of the following methods:
Work-Based Evidence Submission – Providing relevant workplace documents to support competency.
Direct Observations – An assessor will observe the candidate performing tasks in the workplace.
Professional Discussions (if needed) – A structured conversation with an assessor to confirm knowledge and competency.
Witness Testimonies – Statements from supervisors or managers verifying the candidate’s skills.
Knowledge-Based Tasks – Answering set questions via an online portal or written submissions.
Assessment Process:
Initial Assessment & Induction – After enrolment, you will undergo an initial assessment to determine your experience and readiness for the qualification. You will also complete an induction that explains the assessment requirements, process, and expectations.
Assessment Plan – An individual assessment plan will be created, outlining the units to be covered and the types of evidence required. The plan helps you track progress and ensures you understand what needs to be completed.
E-Portfolio Access – You will receive login details for our online platform, where you can access your assessment 24/7.
Assessor Support – Each candidate is assigned a dedicated assessor who provides continuous guidance and support. Our assessors are available via telephone, email, or the portal seven days a week.
Duration & Flexibility – The qualification can be completed within one to three months, depending on individual circumstances. Candidates have 12 months of full access and support.
Evidence Requirements:
Assessment is workplace-based, requiring a portfolio of evidence to demonstrate competency. Accepted evidence includes:
Observations – Direct assessments of your work performance.
Witness Testimonies – Statements from supervisors or managers confirming your competency.
Professional Discussions (if needed) – Conversations with your assessor to confirm your knowledge.
Supporting Documents (e.g., Risk Assessments, Method Statements, Daily Briefings, Toolbox Talks, Drawings) – Your assessor will provide you with a guidance document outlining the required evidence.
Evidence collected within the past two years can be submitted, allowing candidates to utilize existing documentation without unnecessary repetition. Your assessor will review your submitted evidence and provide feedback to ensure it meets the required standards.To achieve this qualification, candidates must successfully complete all four mandatory units, at least one unit from Optional Group A, and two optional units from a minimum of two different Optional Groups (B–G).
If you choose Optional Group G as one of the optional groups, you are required to choose one unit only.
Mandatory Units (All four units must be completed):
Conforming to General Health, Safety and Welfare in the Workplace
Conforming to Productive Working Practices in the Workplace
Moving, Handling and Storing Resources in the Workplace
Deliver Reliable Customer Service
Optional Units
Group A – Choose a minimum of one unit:
Erecting and Dismantling Access/Working Platforms in the Workplace
Establishing Work Area Protection and Safety in the Workplace
Clearing the Site and Handing Over on Completion in the Workplace
Group B – Maintenance Carpentry and Joinery (Choose a minimum of two units):
Maintaining Non-Structural Carpentry Work in the Workplace
Repairing, Replacing and Renewing Gates, Posts and Fencing in the Workplace
Maintaining Non-Structural or Structural Components in the Workplace
Group C – Maintenance Painting and Decorating (Choose a minimum of two units):
Applying Paint Systems by Brush and Roller in the Workplace
Hanging Standard Paper Wallcoverings in the Workplace
Preparing Background Surfaces for Plastering, Tiling, Panelling or Painting/Decorating in the Workplace
Group D – Maintenance Tiling (Choose a minimum of two units):
Tiling Wall and Floor Surfaces in the Workplace
Preparing Background Surfaces for Plastering, Tiling, Panelling or Painting/Decorating in the Workplace
Removing and Renewing Floor Screeds in the Workplace
Group E – Maintenance Plastering (Choose a minimum of two units):
Preparing Background Surfaces for Plasterwork in the Workplace
Applying Finishing Plaster to Background Surfaces in the Workplace
Group F – Maintenance Roofing (Choose a minimum of two units):
Maintaining Slate and Tile Roofing in the Workplace
Repairing Roof Sheeting and Cladding Systems in the Workplace
Removing and Repairing Eaves and Verge Finishings in the Workplace
Repairing Membrane Roofing Systems in the Workplace
Group G – Maintenance Trowel (Choose a minimum of one unit):
Repairing and Maintaining Masonry Structures in the Workplace
Repairing Basic Stonemasonry Structures in the WorkplaceOnce all units are completed, your assigned assessor will review your portfolio and provide feedback.
After addressing the feedback, your portfolio will be submitted to one of our Internal Quality Assurers (IQAs) for final review.
Upon approval, you will be awarded the Level 2 NVQ Diploma in Building Maintenance Multi-Trade Repair and Refurbishment.
